"Why does my candle have a white residue on it?"
All candles are made using 100% soy wax, which may develop a white film or crystals. This is called frosting. There is nothing wrong with your candle and it is completely natural. Frosting may develop over time and can usually be gently wiped away.
"What do you mean by natural ingredients? Are your soaps cruelty free?"
I make every effort to keep my ingredients green. That is, free from harsh detergents and preservatives. I also make every effort to source sustainable and fair trade materials. I buy from ethical sources.
The majority of my soaps are made from pure coconut oil. Scents are achieved primarily through blends of pure essential oils or paraben free fragrances. All but my goat's milk soap bars are vegan friendly.
Candles are made with 100% soy wax, cotton and paper core wicks, and are lead and zinc free.
Products are packaged in eco-friendly kraft boxes, recycled tissue, and many more fragile pieces are nestled in raw organic cotton for extra protection during shipment. While certain soaps require shrink wrap to protect from outside humidity, I make every effort to limit the use of plastics in my packaging materials.
Even my packing peanuts are environmentally friendly plant starch. Throw them in water and watch them dissolve!